Privacy Policy

At Opanima Gems & Jewellery (Pvt) Ltd, we are committed to safeguarding the privacy and security of our customers’ personal information. This Privacy Policy explains how we collect, use, and protect your information when you visit our website https://opanima.com or make a purchase. By using our website, you agree to the terms outlined in this policy.

1. Information We Collect

When you interact with our website, we may collect the following types of information:

• Personal Information: Name, email address, phone number, and billing/shipping details provided during account registration, inquiries, or checkout.
• Payment Information: Payment details required to process your purchases. We do not store credit/debit card information, as transactions are securely handled by trusted third-party payment processors.
• Browsing Data: IP address, browser type, device details, and browsing activity, collected through cookies and tracking technologies.

2. How We Use Your Information

We use the collected information for:

• Processing and fulfilling orders, including shipping and delivery.
• Providing customer support and responding to inquiries.
• Sending order updates, promotions, and newsletters (if you opt in).
• Enhancing website functionality, user experience, and product recommendations.
• Detecting and preventing fraudulent activities.

3. Information Sharing

We respect your privacy and do not sell or rent your personal data. However, we may share your information under the following circumstances:

• Service Providers: We work with trusted partners (e.g., payment processors, shipping companies) who assist in website operations. They are contractually bound to keep your data secure.
• Legal Compliance: If required by law, we may disclose your information in response to legal requests or to protect our rights and interests.

4. Data Security

We implement strict security measures to protect your personal information from unauthorized access or misuse. However, no online data transmission is 100% secure. We recommend using strong passwords and avoiding sharing sensitive information online.

5. Cookies & Tracking Technologies

We use cookies and similar tools to enhance your browsing experience. These help us:

• Recognize returning visitors.
• Analyze website traffic and improve services.
• Deliver personalized content and ads.

You can disable cookies in your browser settings, but some website features may not function properly.

6. Your Rights & Choices

You have the right to:

• Access, update, or delete your personal information.
• Opt out of marketing emails by clicking the “unsubscribe” link.
• Disable cookies through your browser settings.

7. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted with a revised “Last Updated” date. Please review this policy regularly to stay informed.

8. Contact Us

If you have any questions or requests regarding your personal data, please contact us:

📍 Opanima Gems & Jewellery (Pvt) Ltd
📧 Email: info@opanima.com
📞 Phone: +94 812068181
🌍 Website: https://opanima.com